Fire shutter servicing and drop tests in County Durham

The short version

Fire shutters that rarely move can seize without warning. A service at premises in County Durham tests them the way a fire would: release, controlled descent, full closure, then reset and record.

Area: County Durham
Nation: England
Main town: Durham
Guide price: £125 – £265

What's included

Mechanical checks. Guides, laths, bottom rail and smoke seals inspected and cleaned so nothing stops a full closure.
Closure test. Each shutter released as the alarm would and its descent timed and checked.
Alarm interface. We coordinate with your fire alarm engineer so the release signal and the shutter are proven together.
Most makes. Shutters from most manufacturers serviced, whether or not we installed them.
Scheduling. Service intervals agreed with you, from annual to six-monthly on busy sites.

What this work can involve

Replacing a failed battery back-up unit so a fire shutter closes under control when mains power is lost.
Carrying out a first service on fire shutters in a newly occupied unit, recording each shutter's make, label and condition.
Realigning and clearing fire shutter guides damaged by pallet trucks so nothing prevents a full, square closure.

Fire shutter law in England

A fire shutter only does its job if it closes when needed. Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must keep fire safety equipment maintained in efficient working order, and keeping test records is the usual way to show it. Shutters must also stay as the manufacturer tested and certified them, so repairs should use the right parts. In County Durham, the enforcing authority is the local fire and rescue authority.

Planning the work around your site

Before work starts we send a method statement and risk assessment, confirm who on site will be our contact and agree where materials and access equipment will go. On shared industrial estates that can mean booking yard space with the landlord.

Prices for fire shutter servicing and drop tests in County Durham

Fire shutter servicing and drop tests guide prices
Item	Guide price (ex VAT)
Fire shutter service with drop test, per shutter	£125 – £265
Repair visit (attendance and first hour)	£145 – £195

Guide prices excluding VAT, which is added at the current rate where it applies. The visit price is agreed before we attend, and any repair is quoted before we carry it out.

Your questions about fire shutter servicing and drop tests

Who is responsible for fire shutter maintenance at our County Durham site?

The person in control of the premises, usually the employer, owner or managing agent, under fire safety law. Leases often set out whether landlord or tenant arranges it, so check yours.

Can you service fire shutters at our County Durham site that we didn't buy from you?

Yes. We service most makes across the North East. On the first visit we record each shutter's details and condition so future services and any repairs are straightforward.

What happens if a fire shutter in County Durham fails its test?

We tell you on the day, explain the cause and the risk, and quote any repair. Your fire risk assessor should know about a shutter that is out of service until it is fixed.

Towns in County Durham we cover

We cover 12 towns in County Durham for fire shutter servicing and drop tests, including Durham, Darlington, Hartlepool, Stockton-on-Tees.

Other services in County Durham

More about Fire shutter servicing and drop tests. Last updated 19 October 2026.